Privacy policy

Welcome to PLATINUM PACE. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, www.platinumpace.com.lb. By using the Site, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, and operating system. Additionally, as you browse the Site, we collect information about the pages you view, products you purchase, and how you interact with the Site.

If you make a purchase, we collect information related to the transaction, such as your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use the information we collect to process orders, communicate with you, and improve our Site and services. Specifically, we may use your information to:

  • Fulfill and manage purchases, payments, and deliveries within the Lebanon.
  • Improve our customer service and support.
  • Send you updates, marketing materials, and promotional offers.
  • Screen orders for potential risk or fraud.

3. Sharing Your Information

We may share your personal information with third parties only as necessary to process your order or to comply with applicable laws and regulations. For example, we may share your information with:

  • Service Providers: These are partners who assist in fulfilling orders, including payment processors and shipping companies.
  • Compliance with Laws: We may share your information if required by law, such as in response to a legal request or to prevent fraud.

4. Data Retention

We retain your personal information only as long as needed to fulfill the purposes for which it was collected or as required by Lebanon law. Once no longer needed, your information will be securely deleted or anonymized.

5. Your Rights

If you are a resident of Lebanon, you have the right to access, update, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the details provided below.

6. Security

Your trust is important to us. We use advanced security measures, including encryption and secure server technology, to protect your personal information. While no method of data transmission is entirely secure, we are dedicated to maintaining the highest standards to keep your information safe.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions about our Privacy Policy or if you wish to exercise any of your rights, please contact us at:

Email: info@platinumpace.com.lb
Website: www.platinumpace.com.lb