Refund policy

Exchange Period

We offer exchanges only within 2 days of receiving your item. Refunds are not available. To be eligible for an exchange, items must be in their original condition, unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.

When requesting an exchange, please provide the reason for the exchange along with the details of the item you wish to exchange, including the SKU number.

Please note that each item can only be exchanged once. A $3 delivery fee will apply for all exchanges.

To initiate an exchange, please contact us at info@platinumpace.com.lb . Once approved, we will provide instructions on how and where to send your item. Please note that items sent back without prior exchange authorization will not be accepted.

Damages and Issues
Please inspect your item upon delivery. If you receive a defective, damaged, or incorrect item, contact us at support@platinumpaceperformance.com immediately so we can resolve the issue promptly.

No Refunds Policy
Please note that we do not offer refunds. Our policy provides for exchanges only, within the 2 days period after receiving your item.